e-Appointment
The e-Appointment system allows patients to conveniently schedule appointments with family physicians, hospitals, vaccination centers, and dental clinics via mobile applications, the web or phone lines, eliminating the need for physical visits to book appointments. Its advanced features enhance patient engagement and lead to better quality of care.
Benefits and Innovations
e-Appointment System allows patients to make online appointments for face-to-face and remote health (telehealth) services from different types of health facilities. The system sends appointment reminders and notifications via SMS or email to patients and healthcare professionals for upcoming, postponed or canceled appointments.
System enables healthcare managers and providers to schedule physicians and facilities online and manage resources efficiently. It also effectively manages cancellations or rescheduling and improves the quality and efficiency of healthcare service delivery through centralized appointment management.
Benefits
- 24/7 Online Appointment Opportunity
- Centralized Appointment Data
- Reduced Waiting Times
- Improved Patient Engagement
- Time and Cost Savings
- Increased Patient Trust & Loyalty
- Data Integrity & Security
- Optimized Resource Allocation
- Integrated Healthcare Services
- Real-Time Data Sharing
Innovations
- Digital Workflow Automation
- Standardized Appointment Protocols
- Multi-Channel Services
- Serialized Appointment Records
- Tracking with Appointment ID
Fast, Secure, Seamless:
Easy Access to Healthcare Services with
e-Appointment
e-Appointment system simplifies the healthcare appointment process online. Patients can quickly and easily make face-to-face and remote examination (telehealth) appointments with their health facilities or physicians via mobile applications, websites and phones.
Features
Centralized Scheduling Calendar
e-Appointment works on a unified calendar that allows patients to make appointments for medical services at public healthcare facilities and manages physicians’ appointment schedules. Healthcare authorities can check and view appointments for multiple healthcare facilities in the same organization, streamlining collaboration. This integrated solution enables seamless coordination with increased efficiency of appointment management.
Appointment Type Flexibility
Patients can book appointments using General Search, Location-Based Search and Remote Examination (TeleHealth) options. e-Appointment's versatility allows patients to choose appointments that best fit their needs. Location-based search ensures patients find the most conveniently located services. Furthermore, the TeleHealth option offers the advantage of receiving medical advice and consultations from the comfort of their homes, which is ideal for those with mobility issues or time constraints.
Enhanced Access and Personalized Healthcare Planning
e-Appointment enables patients to access medical visit records by integrating appointment calendars and histories into a digital archive. This feature facilitates personalized healthcare planning, allowing the patients to participate in their health management and make informed decisions actively. As a result, patients better understand their medical visit history and satisfaction increases.
Data-Driven Healthcare Optimization
The comprehensive reporting feature of e-Appointment is a valuable source for healthcare managers and authorities. It offers insights into appointment statistics and establishes physician and healthcare facility work plans. This wealth of data enables authorities to identify healthcare trends, optimize resource allocation and improve policymaking. Ultimately, this leads to enhanced healthcare quality, more efficient services and better public health outcomes through informed decision-making and strategic planning.
Digital Reminder
The system implements proactive reminders delivered via multiple channels, such as phone calls, SMS and email. This multifaceted process ensures patients receive timely reminders before their appointments, reducing no-shows. This enables healthcare authorities to use the healthcare system more effectively and to use resources more efficiently.
Nearest Hospital
The mobile application and web platform work with a location-based system that allows patients to make appointments at the health facilities closest to their current location or in the region they want to visit if they share their location information. In this way, the application allows you to create appointments 24/7 based on location information.
Multi-Language Support
The e-Appointment system is designed to accommodate requests in any language and ensure inclusivity. This way, the application breaks down language barriers, enhancing healthcare accessibility for a broader range of patients.
Multichannel Access
Diverse user preferences and technological capacities maximize the platform's accessibility and usability, enhancing appointment procedures. e-Appointment enables greater accessibility across various tools, including phones, desktop computers, laptops, mobile devices and tablets.
Digital Notes
While scheduling an appointment, patients have the opportunity to convey notes to the physician by using the ‘Note’ section on the appointment approval form. Accordingly, this patient engagement feature increases the quality of appointment experience and patient care.
Real-Time Data Sharing
The system effectively manages appointments from creation to cancellation, accomplished with a single click or phone line. All data generated in the process is shared with all parties in real-time to maintain centralized communication and coordination.
Benefits for Patients
Advanced
Patient Engagement
Features such as multi-communication channel access, appointment scheduling and forwarding of patient notes increase active patient engagement.
Increased
Appointment Adherence
Enhances appointment scheduling efficiency with flexible and easily adaptable appointments and timely reminders to decrease instances of missed, duplicate and repeated appointments.
Easy and Transparent Appointment Selection
This system provides transparency in selecting doctors and healthcare facilities, enabling patients to make choices that meet their needs and access healthcare services more easily.
Time
Saving
Appointments can be easily made electronically, saving patients time by reducing waiting times.
Benefits for Health Professionals
Increased Flexibility and Efficiency
Doctors quickly create and update appointment schedules, providing a more flexible and efficient workflow.
Efficient Coordination and Planning
Facilitates coordination and planning so that all healthcare professionals can work together harmoniously.
More Time for
Patient Care
Promotes allocating more time to patient care by streamlining administrative tasks and automating documentation processes.
Operational
Efficiency
Centralized appointment management improves time management for healthcare professionals, enhancing operational efficiency.
Benefits for Healthcare Systems, Providers and Authorities
Data-Informed
Decisions
Facilitates access to detailed appointment analytics for more innovative healthcare policy and informed decision-making.
Efficient
Healthcare Management
Thanks to resource and time optimization, healthcare delivery is managed more efficiently.
Improved
Public Health Management
Effective appointment management across the entire health system improves public health management outcomes.
Advanced
Quality of Healthcare
Improves the quality of healthcare services by providing diverse communication channels, digital calendars, various appointment types and multilingual support.