1. Introduction
Tiga Healthcare Technologies respects the privacy of every person who visits its website. This Privacy Policy outlines the information Tiga will collect and how we will use that information. This statement will also tell you how you can verify the accuracy of your personal data submitted to Tiga through our websites via computers, smartphones and other mobile devices and how you can request that we delete or update your data. We have developed our privacy policy from industry guidelines, standards, national laws and requirements. This Privacy Policy highlights our firm commitment to protect your privacy. Thanks again for placing your trust in Tiga.
2. About Tiga
As Tiga Healthcare Technologies, we have been driving healthcare forward with our proven technology since 2007. From the first day we started to serve, we focused on innovation, cutting-edge technology and quality by putting patient safety at the center. Our professional, young, dynamic and experienced team unites healthcare services with information technologies to empower patients. Tiga is a global corporation based in Türkiye with international offices, employees and operations. You can find information on contacting us below and a listing of our office locations here. Throughout this Privacy Policy, “Tiga” refers to Tiga Healthcare Technologies (also referred to as “we” and “us”). Many of the services Tiga provides to its clients are provided as a processor, meaning the client remains primarily responsible for your information. In these instances, we may redirect any inquiries about using your information to the client.
3. Information We Collect
Tiga’s primary goal in collecting personal data from you is to give you a meaningful, enjoyable and customized experience while using our websites and to allow us to develop new products and services relevant to visitors like you. Personal data also enables us to provide services and features that most likely meet your needs and to customize our service to make your online experience smooth and efficient.
Personal Data
To provide access to certain information on our websites, we need to collect personal data identifying who you are, your e-mail address, phone number and mailing address. Visitors may also be asked to select a user ID and password. If you opt not to provide your data, you can still access our websites; however, you may be unable to gain access to certain information.
Aggregate and Statistical Data
Tiga may collect specific aggregate data called web log information (such as your web browser, operating system, pages visited, mobile device information if applicable, etc.) and use cookies when you visit sites. For instance, when you visit one of our sites, our web server will automatically recognize some non-personal data, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g. Microsoft Edge, Mozilla, Google Chrome, Opera and et cetera), the type of operating system you are using (e.g., Windows or Mac OS) and the domain name and address of your internet service provider. Neither the web log information nor cookies collect any personal data. They do not contain personal data, such as your name or e-mail address and in no way are used to identify our users.
4. Sensitive Information
We will only collect sensitive information through our websites if it is required. We ask that you not send us or share any sensitive personal data (e.g., government-issued or financial account numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, genetic or biometric data, criminal background or trade union membership) unless we specifically request this information.
5. Children’s Information
Tiga’s website is not directed to minors. If you believe that we have mistakenly or unintentionally collected the personal data of a minor through our website without appropriate consent, please notify us as detailed in our Contact Information section below so that we may immediately delete the information from our servers and make any other necessary corrections.
6. How We Use Your Information
Personal Data
We use personal data about you to improve our marketing and promotional efforts, statistically analyze site usage, improve our content and product offerings and customize our sites' content, layout and services. We may also use your personal data to deliver information that, in some cases, is targeted to your interests, new services and promotions. These uses allow us to improve and tailor our site to meet our visitors' needs. Tiga may combine non-personal data collected automatically (e.g., through web log data) with your previously submitted personal data.
Aggregate and Statistical Data
Tiga uses web log information (such as your web browser, operating system, pages visited, etc.) to help us design our website, identify popular features and other managerial purposes. However, web logs may be used if necessary to help identify any person attempting to break into or damage our website. We may share web log information with law enforcement agencies if we believe we have evidence of violating computer security or related laws.
7. Legal Basis of Processing
We collect and process (i.e. use) personal data about you where we have lawful bases. In a majority of the cases, processing will be justified based on:
Consent
We can collect and process your data with your consent in specific situations. When ordering your personal data, we will clarify to you which data is necessary for a particular service.
Contractual Obligations
We need customers’ personal data to comply with our contractual obligations in certain circumstances.
Legal Compliance
If the law requires us to, we may need to collect and process your data.
Legitimate Interest
In specific situations, we require your data to pursue our legitimate interests in a way that is expected as part of running our business and that does not materially impact your rights, freedom or interests.
8. How We Protect Your Information
Tiga is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal data from loss, misuse or alteration. Vendors, contractors, or partners of Tiga who have access to your personal data in connection with providing services for Tiga must keep the information confidential. They are not permitted to use this information for any other purpose than to carry out the services they perform for us. When necessary, we use secure connections on our websites to protect information during its transmission. Access to your personal data is password-protected and we regularly monitor our system for possible vulnerabilities and attacks.
9. How Long We Retain Your Information
Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose it was collected. At the end of that retention period, your data will either be deleted completely or anonymized, for example, by aggregation with other data so that it can be used non-identifiable for statistical analysis and business planning.
10. How We May Share Your Information
11. Cross-Border Data Transfers
12. Third-Party Websites
Our websites or third parties may provide links to other World Wide Web sites or resources. This Privacy Policy applies only to our websites. It does not apply to third-party services, including websites and other online services to which our websites may display links. When you click on such links, you may visit websites or interactive services operated by third parties who have their information collection practices. We do not have control over how any third party collects or uses information, so we recommend that you review their privacy policies to learn of their practices.
13. Your Rights Over Your Information
If you are a resident of the EEA or the United Kingdom, subject to certain exemptions, the processing activity and jurisdiction:
You Have The Right To:
Your Right To Withdraw Consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind and withdraw that consent.
Where We Rely On Our Legitimate Interest
In cases where we are processing your personal data based on our legitimate interest, you can ask us to stop for reasons connected to your situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.
Your Right To Object To Direct Marketing
You have the right to stop using your personal data for direct marketing activity through all channels or selected channels. You may opt out of e-mail marketing by using our general unsubscribe automated link that is included in Tiga’s marketing e-mails.
Checking Your Identity
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Policy. If you have authorized a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.
14. Contact Information
We hope this Privacy Policy has helped explain how we handle your personal data and your rights to control it. If you have any questions that we have not answered, don't hesitate to get in touch with us: info@tigahealth.com
Or write to us at:
15. Updates
Tiga may update this Privacy Policy from time to time. Any changes we make will become effective when we post the modified Privacy Policy on our websites. We encourage you to check this Privacy Policy regularly for changes. If we make any material changes to this Privacy Policy, we may notify you before they take effect either through our websites or by emailing you. Please see the date noted below for the latest revision date. Your continued use of our websites following any changes to this Privacy Policy indicates your consent to the practices described in the revised Privacy Policy.
Latest Revision Date: 16.03.2021