1. Introduction

Tiga Healthcare Technologies respects the privacy of every person who visits its website. This Privacy Policy outlines the information Tiga will collect and how we will use that information. This statement will also tell you how you can verify the accuracy of your personal data submitted to Tiga through our websites via computers, smartphones and other mobile devices and how you can request that we delete or update your data. We have developed our privacy policy from industry guidelines, standards, national laws and requirements. This Privacy Policy highlights our firm commitment to protect your privacy. Thanks again for placing your trust in Tiga.

2. About Tiga

As Tiga Healthcare Technologies, we have been driving healthcare forward with our proven technology since 2007. From the first day we started to serve, we focused on innovation, cutting-edge technology and quality by putting patient safety at the center. Our professional, young, dynamic and experienced team unites healthcare services with information technologies to empower patients. Tiga is a global corporation based in Türkiye with international offices, employees and operations. You can find information on contacting us below and a listing of our office locations here. Throughout this Privacy Policy, “Tiga” refers to Tiga Healthcare Technologies (also referred to as “we” and “us”). Many of the services Tiga provides to its clients are provided as a processor, meaning the client remains primarily responsible for your information. In these instances, we may redirect any inquiries about using your information to the client.

3. Information We Collect

Tiga’s primary goal in collecting personal data from you is to give you a meaningful, enjoyable and customized experience while using our websites and to allow us to develop new products and services relevant to visitors like you. Personal data also enables us to provide services and features that most likely meet your needs and to customize our service to make your online experience smooth and efficient.

Personal Data

To provide access to certain information on our websites, we need to collect personal data identifying who you are, your e-mail address, phone number and mailing address. Visitors may also be asked to select a user ID and password. If you opt not to provide your data, you can still access our websites; however, you may be unable to gain access to certain information.

Aggregate and Statistical Data

Tiga may collect specific aggregate data called web log information (such as your web browser, operating system, pages visited, mobile device information if applicable, etc.) and use cookies when you visit sites. For instance, when you visit one of our sites, our web server will automatically recognize some non-personal data, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g. Microsoft Edge, Mozilla, Google Chrome, Opera and et cetera), the type of operating system you are using (e.g., Windows or Mac OS) and the domain name and address of your internet service provider. Neither the web log information nor cookies collect any personal data. They do not contain personal data, such as your name or e-mail address and in no way are used to identify our users.

4. Sensitive Information

We will only collect sensitive information through our websites if it is required. We ask that you not send us or share any sensitive personal data (e.g., government-issued or financial account numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, genetic or biometric data, criminal background or trade union membership) unless we specifically request this information.

5. Children’s Information

Tiga’s website is not directed to minors. If you believe that we have mistakenly or unintentionally collected the personal data of a minor through our website without appropriate consent, please notify us as detailed in our Contact Information section below so that we may immediately delete the information from our servers and make any other necessary corrections.

6. How We Use Your Information

Personal Data

We use personal data about you to improve our marketing and promotional efforts, statistically analyze site usage, improve our content and product offerings and customize our sites' content, layout and services. We may also use your personal data to deliver information that, in some cases, is targeted to your interests, new services and promotions. These uses allow us to improve and tailor our site to meet our visitors' needs. Tiga may combine non-personal data collected automatically (e.g., through web log data) with your previously submitted personal data.

Aggregate and Statistical Data

Tiga uses web log information (such as your web browser, operating system, pages visited, etc.) to help us design our website, identify popular features and other managerial purposes. However, web logs may be used if necessary to help identify any person attempting to break into or damage our website. We may share web log information with law enforcement agencies if we believe we have evidence of violating computer security or related laws.

7. Legal Basis of Processing

We collect and process (i.e. use) personal data about you where we have lawful bases. In a majority of the cases, processing will be justified based on:


We can collect and process your data with your consent in specific situations. When ordering your personal data, we will clarify to you which data is necessary for a particular service.

Contractual Obligations

We need customers’ personal data to comply with our contractual obligations in certain circumstances.

Legal Compliance

If the law requires us to, we may need to collect and process your data.

Legitimate Interest

In specific situations, we require your data to pursue our legitimate interests in a way that is expected as part of running our business and that does not materially impact your rights, freedom or interests.

8. How We Protect Your Information

Tiga is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal data from loss, misuse or alteration. Vendors, contractors, or partners of Tiga who have access to your personal data in connection with providing services for Tiga must keep the information confidential. They are not permitted to use this information for any other purpose than to carry out the services they perform for us. When necessary, we use secure connections on our websites to protect information during its transmission. Access to your personal data is password-protected and we regularly monitor our system for possible vulnerabilities and attacks.

9. How Long We Retain Your Information

Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose it was collected. At the end of that retention period, your data will either be deleted completely or anonymized, for example, by aggregation with other data so that it can be used non-identifiable for statistical analysis and business planning.

10. How We May Share Your Information

Except as stated below, we will not share, trade or sell our visitors' personal data for use by any business. However, aggregated and statistical data from our visitors may be shared with our partners in a manner that does not identify you personally. For example, we may inform a partner that approximately "75% of our visitors use high-speed connections or access our site after 7 pm." We may share personal data with service providers or contractors who perform services for us and act at our direction. Their services may include such activities as direct mailing, fulfillment services or e-mail campaigns. When you have agreed to receive such services, we also may share personal data with our business partners that provide joint offerings with us. When we do so, such business partners are restricted from using your data to provide the services you've agreed to.
Tiga may share your personal data with any person or company that acquires Tiga's business or any portion of Tiga's business to which your personal data relates. Tiga will ensure that any person or company to which your personal data is transferred agrees to abide by the same privacy obligations as Tiga. Tiga also reserves the right to share personal data to respond to duly authorized information requests of governmental authorities or where required by law. We may also share personal data in responding to requests from law enforcement officials, government bodies or judicial authorities to address matters of private or public safety, national security, litigation, investigations (including data security incident investigations) and other legal matters where the data is pertinent.

11. Cross-Border Data Transfers

Tiga operates international offices and has developed global data privacy and security practices designed to ensure that your personal data is appropriately handled and protected. Please note that personal data may be transferred, accessed and stored globally as necessary for the uses and disclosures stated above by this policy. By providing your personal data to Tiga, you consent to sharing your personal data to its affiliates globally and to third-party entities that provide services to Tiga.
For transfers of personal data between Tiga and its global affiliates, as described above, Tiga maintains an intracompany data transfer agreement to ensure the adequate protection of your personal data. For transfers of personal data originating from the European Economic Area (“EEA”) and the United Kingdom to Tiga affiliates and unaffiliated third parties located outside the EEA and the United Kingdom, Tiga relies on the European Commission-approved controller to processor Standard Contractual Clauses, which bind both parties to maintain the privacy and security of the personal data being transferred.

12. Third-Party Websites

Our websites or third parties may provide links to other World Wide Web sites or resources. This Privacy Policy applies only to our websites. It does not apply to third-party services, including websites and other online services to which our websites may display links. When you click on such links, you may visit websites or interactive services operated by third parties who have their information collection practices. We do not have control over how any third party collects or uses information, so we recommend that you review their privacy policies to learn of their practices.

13. Your Rights Over Your Information

If you are a resident of the EEA or the United Kingdom, subject to certain exemptions, the processing activity and jurisdiction:

You Have The Right To:

Access to the personal data we hold about you, free of charge in most cases. You can access your account information by logging in to your account. If you request access to additional personal data, you can contact us at the information below.
The correction of your personal data when it is incorrect, out of date or incomplete. You can correct your account information by logging in to your account. Suppose you would like to request the correction of additional personal data. In that case, you can contact us at the information below so that we can stop using your personal data for direct marketing (either through specific channels or all channels). We eradicate any consent-based processing of your personal data after you withdraw that consent.
Tiga does not currently engage in activities in which decisions are made that are solely based on automatic processing of data (i.e. where no human has yet reviewed the outcome and criteria for the decision); however, to the extent that Tiga begins to engage in this type of processing, you may request a review of any decision that is made in this manner.
You can send us a request to exercise these rights and access, correct or remove your personal data by contacting us at any time at: info@tigahealth.com
If you send us a written request to access, correct or remove your personal data or yourself from a database, we will respond to your request within 30 days. We will explain our refusal if we choose not to act upon your request.

Your Right To Withdraw Consent

Whenever you have given us your consent to use your personal data, you have the right to change your mind and withdraw that consent.

Where We Rely On Our Legitimate Interest

In cases where we are processing your personal data based on our legitimate interest, you can ask us to stop for reasons connected to your situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

Your Right To Object To Direct Marketing

You have the right to stop using your personal data for direct marketing activity through all channels or selected channels. You may opt out of e-mail marketing by using our general unsubscribe automated link that is included in Tiga’s marketing e-mails.

Checking Your Identity

To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Policy. If you have authorized a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.

14. Contact Information

We hope this Privacy Policy has helped explain how we handle your personal data and your rights to control it. If you have any questions that we have not answered, don't hesitate to get in touch with us: info@tigahealth.com

Or write to us at:

Kızılırmak Mahallesi Ufuk Üniversitesi Caddesi No: 4/7-8-9-10-11 06520 Çankaya / ANKARA
If you are based in the EEA or the United Kingdom, you may email us at info@tigahealth.com. If you have any complaints regarding our compliance with this Privacy Policy, contact Tiga at the contact information listed above. Tiga will investigate and attempt to resolve complaints and disputes regarding the collection, use and disclosure of personal data by this Privacy Policy. If Tiga cannot resolve your complaint, you may contact your jurisdiction's state or national data protection authority.

15. Updates

Tiga may update this Privacy Policy from time to time. Any changes we make will become effective when we post the modified Privacy Policy on our websites. We encourage you to check this Privacy Policy regularly for changes. If we make any material changes to this Privacy Policy, we may notify you before they take effect either through our websites or by emailing you. Please see the date noted below for the latest revision date. Your continued use of our websites following any changes to this Privacy Policy indicates your consent to the practices described in the revised Privacy Policy.

Latest Revision Date: 16.03.2021